Responsibilities:
Ensure that our quality standards and values are met in every interaction.
Develop a training program that includes new agent training, L2 agent training, VIP Host training, monthly trainings, created with specific objectives and defined evaluation and testing...
Advanced English (Spoken and Written)
Excellent at Multitasking
High Typing Skills (40 WPM)
Proactive
Position ON SITE
Available Shifts: morning and evening
